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Strategic Assessment Questionnaire for Global Capability Center (GCC) Leaders in India

Objective: This questionnaire is designed to gather insights from senior leaders within India-based Global Capability Centers (GCCs). The goal is to understand the current state, strategic priorities, challenges, and future outlook across key operational and strategic pillars. Your responses will contribute to a landmark industry report on the evolution and future of GCCs in India. All responses will be aggregated and anonymized to ensure confidentiality.

Full Name

Designation

Company Name

Section A: Respondent and GCC Demographics
(This section helps us understand the context of your GCC. )

A1. Company Profile: Please provide some basic information about your parent organization.

1. Industry Vertical

2. Global (INDIA) Annual Revenue (USD

A2. GCC Scale: Please provide details about the scale of your GCC operations in India.

1. Total number of employees in the India GCC

2. Total number of technology-focused employees

3. Comments (any other relevant points)

A3. GCC Footprint: Please describe the physical footprint of your GCC in India.

1. Total number of distinct GCC centers/units in India

2. Please list the cities where you operate

A4. GCC Vintage: How long has your GCC been operational in India?

1. How long has your GCC been operational in India?

Section C: Talent and Leadership
(This section focuses on your strategies for attracting, developing, and retaining talent.)

C1. Top Talent Challenges: Please rank your most significant talent-related challenges.

(a) Scarcity of specialized digital skills (AI/ML, Data Science, Cloud)
(b)High employee attrition rates
(c) Intense wage inflation and compensation pressure
(d) Developing future leaders from within the GCC
(e) Maintaining culture and engagement in a hybrid model
(f) Competition from tech product companies and startups

C2. Talent Upgrading: What are your primary approaches for upgrading your workforce's technical skills? Please rank them by effectiveness.

(a) Internal training programs and learning platforms
(b) Sponsoring external certifications and courses
(c) Partnerships with academic institutions for specialized curriculum
(d) Hiring external experts for project-based training
(e) Job rotation and cross-functional projects
(f) Mentorship from senior technologists

C3. EVP Components: Please rank the importance of the following components in your Employee Value Proposition (EVP) to attract top talent.

(a) Competitive compensation and benefits
(b) Opportunity to work on cutting-edge technology and impactful projects
(c) Clear career progression and global leadership pathways
(d) Flexible/hybrid work policies
(e) Strong learning and development culture
(f) Company brand and reputation as an innovator

4. Leadership Development: Does your GCC have a formal program for developing local talent into global leadership roles?

5. Hybrid Work Model: What is your organization's current work model?

6. Comments on Talent: Please add any other relevant points regarding your talent strategy.

Whether you're in Technology, Finance, Procurement, HR, or a GCC leadership role - your insights matter. Take a moment to participate in our field-specific survey and help shape the future of GCCs in India.

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Strategic Assessment Questionnaire for Global Capability Center (GCC) Leaders in India

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