“A Decade of Renaissance”

Connectivity, Growth & Sustainability

Premium Partner

Gold Partner

Overview

The GCC Converge Summit and Awards 2025, organized by The Mainstream, is a groundbreaking event focused on the future of Global Capability Centres (GCCs) in India. Taking place in Bangalore, Hyderabad, and New Delhi, this summit will unite top industry leaders, policymakers, and stakeholders to explore the evolution of GCCs and their role in driving innovation, collaboration, and long-term growth. The event will feature insightful keynote speeches, panel discussions, and fireside chats centered around the latest trends, emerging technologies, and the evolving regulatory landscape. Following the summit, the prestigious GCC Excellence Awards will recognize outstanding achievements within the GCC community.

Insights into the Current GCC Landscape in India

The landscape of Global Capability Centres (GCCs) in India has undergone a remarkable transformation over the past two decades, evolving from traditional back-office support functions to key strategic hubs of innovation, digital transformation, and growth. India currently hosts more than 2,050 GCCs, with over 1400 unique centers catering to a broad range of industries, from technology to finance, pharmaceuticals, automotive, and more.

Approximately 800-900 active GCCs in India are playing an integral role in global business operations, with many of these centers holding significant decision-making power within their parent organizations. These centers employ thousands of professionals and contribute to critical business functions such as R&D, innovation, and digital transformation. Today, GCCs are not merely about cost-saving and operational efficiency; they have evolved into drivers of innovation and business transformation. By integrating technologies such as AI, cloud computing, and automation into their operations, GCCs are helping organizations navigate complex challenges like digital disruption and market volatility. Moreover, a growing focus on sustainability and Environmental, Social, and Governance (ESG) practices is prompting many GCCs to rethink their strategies for long-term growth and responsibility.

Theme: "A Decade of Renaissance” Renewal, Growth & Transformation

The theme for GCC Converge Summit and Awards 2025 is “A Decade of Renaissance” , Connectivity, Growth & Sustainability” This theme reflects the ambition of the summit to push boundaries and inspire GCCs to redefine their strategies, embrace disruptive technologies, and collaborate for greater business success. It underscores the need for a forward-thinking approach that combines operational excellence with technology innovation to drive long-term growth and sustainability.

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Partners

The GCC Converge Summit & Awards 2025

The GCC Converge Summit and Awards 2025, organized by The Mainstream, is a groundbreaking event focused on the future of Global Capability Centres (GCCs) in India. Taking place in Bangalore, Hyderabad, and New Delhi, this summit will unite top industry leaders, policymakers, and stakeholders to explore the evolution of GCCs and their role in driving innovation, collaboration, and long-term growth. The event will feature insightful keynote speeches, panel discussions, and fireside chats centered around the latest trends, emerging technologies, and the evolving regulatory landscape. Following the summit, the prestigious GCC Excellence Awards will recognize outstanding achievements within the GCC community.

 

Agenda

Introduction & Lamp Lighting Ceremony

Welcome Address by Khushbu Soni, Founder & Chief Editor, The Mainstream

Industry Keynote : Govt Incentives & Policies

  • Govt Incentives for GCC to setup operations and increase employment growth in India.
  • The ability to align with socio-political shifts and regulatory policies.

Sponsor Presentation : The Shift from Cost to Value

Understanding how GCCs can transition from being cost-saving entities to centres of innovation, quality, and efficiency. – CONNECTIVITY & Quality Infrastructure

Panel Discussion: Driving Innovation: Leveraging Digital Transformation for Competitive GCC Operations

Leveraging Datacentre, cloud, CPAAS, Contact centre, to enhance GCC operations and stay competitive. Focus on robust data driven decision making capabilities.

Sponsor Presentation: Securing the Future: Building Resilient Cybersecurity Frameworks for GCCs

(Discussing the importance of cybersecurity in protecting data and systems in GCC operations)

Fireside Chat: Future-Ready GCCs: Strategies for Talent Optimization and Upskilling

Strategies for attracting, retaining, and developing top talent to ensure GCCs are future-ready

Dialogue Chat: Sustainability at the Core: How GCCs Can Integrate ESG into Business Strategies

Panel Discussion: Balancing Cost Efficiency with Operational Resilience in a Volatile Global Economy

Strategies to optimise cost without comprising service delivery, driven by macroeconomic challenges and global inflationary pressure. Emphasis on diversifying operations across multiple geos to mitigate risks.

Fireside Chat: Redefining Workspaces: The Evolution of Coworking and Office Spaces

  • Exploring how coworking spaces and innovative office designs are transforming workplace dynamics for GCCs.
  • The role of flexibility, technology, and collaboration in driving productivity and employee satisfaction.

* Agenda is work in progress and subject to changes

Introduction & Lamp Lighting Ceremony

Welcome Address by Khushbu Soni, Founder & Chief Editor, The Mainstream

Industry Keynote : Govt Incentives & Policies

  • Govt Incentives for GCC to setup operations and increase employment growth in India.
  • The ability to align with socio-political shifts and regulatory policies.

Sponsor Presentation : The Shift from Cost to Value

Understanding how GCCs can transition from being cost-saving entities to centres of innovation, quality, and efficiency. – CONNECTIVITY & Quality Infrastructure

Panel Discussion: Driving Innovation: Leveraging Digital Transformation for Competitive GCC Operations

Leveraging Datacentre, cloud, CPAAS, Contact centre, to enhance GCC operations and stay competitive. Focus on robust data driven decision making capabilities.

Sponsor Presentation: Securing the Future: Building Resilient Cybersecurity Frameworks for GCCs

(Discussing the importance of cybersecurity in protecting data and systems in GCC operations)

Fireside Chat: Future-Ready GCCs: Strategies for Talent Optimization and Upskilling

Strategies for attracting, retaining, and developing top talent to ensure GCCs are future-ready

Dialogue Chat: Sustainability at the Core: How GCCs Can Integrate ESG into Business Strategies

Panel Discussion: Balancing Cost Efficiency with Operational Resilience in a Volatile Global Economy

Strategies to optimise cost without comprising service delivery, driven by macroeconomic challenges and global inflationary pressure. Emphasis on diversifying operations across multiple geos to mitigate risks.

Fireside Chat: Redefining Workspaces: The Evolution of Coworking and Office Spaces

  • Exploring how coworking spaces and innovative office designs are transforming workplace dynamics for GCCs.
  • The role of flexibility, technology, and collaboration in driving productivity and employee satisfaction.

* Agenda is work in progress and subject to changes

Introduction & Lamp Lighting Ceremony

Welcome Address by Khushbu Soni, Founder & Chief Editor, The Mainstream

Industry Keynote : Govt Incentives & Policies

  • Govt Incentives for GCC to setup operations and increase employment growth in India.
  • The ability to align with socio-political shifts and regulatory policies.

Sponsor Presentation : The Shift from Cost to Value

Understanding how GCCs can transition from being cost-saving entities to centres of innovation, quality, and efficiency. – CONNECTIVITY & Quality Infrastructure

Panel Discussion: Driving Innovation: Leveraging Digital Transformation for Competitive GCC Operations

Leveraging Datacentre, cloud, CPAAS, Contact centre, to enhance GCC operations and stay competitive. Focus on robust data driven decision making capabilities.

Sponsor Presentation: Securing the Future: Building Resilient Cybersecurity Frameworks for GCCs

(Discussing the importance of cybersecurity in protecting data and systems in GCC operations)

Fireside Chat: Future-Ready GCCs: Strategies for Talent Optimization and Upskilling

Strategies for attracting, retaining, and developing top talent to ensure GCCs are future-ready

Dialogue Chat: Sustainability at the Core: How GCCs Can Integrate ESG into Business Strategies

Panel Discussion: Balancing Cost Efficiency with Operational Resilience in a Volatile Global Economy

Strategies to optimise cost without comprising service delivery, driven by macroeconomic challenges and global inflationary pressure. Emphasis on diversifying operations across multiple geos to mitigate risks.

Fireside Chat: Redefining Workspaces: The Evolution of Coworking and Office Spaces

  • Exploring how coworking spaces and innovative office designs are transforming workplace dynamics for GCCs.
  • The role of flexibility, technology, and collaboration in driving productivity and employee satisfaction.

* Agenda is work in progress and subject to changes

Introduction & Lamp Lighting Ceremony

 Welcome Address by Khushbu Soni, Founder & Chief Editor, The Mainstream

Keynote: Empower Your GCC: Drive Value through Strategic Partnerships

Rajneesh Mittal - National Head - GCC Vertical, Airtel Business

Panel Discussion: Driving Innovation: Leveraging Digital Transformation for Competitive GCC Operations

Moderator

Rajneesh Mittal - National Head - GCC Vertical, Airtel Business

Speakers

Yatish Shivaprasad - Managing Director, Societe General Global Solutions Limited

Girish Menon - Managing Director-Global Head of SSCC, HSBC

Sathish Srinivasan - Managing Director & CTO, BNP Paribas

Rajiv Onat - India Head, Digital Technology and Engineering, Regeneron

Prateek Kapoor - Senior Director, S&P Global

Moderator
• Sanjay Dora - Chief Executive Officer, Sansovi by Goodworks

Speakers
• Rajesh Punyeni - Vice President & Managing Director - Kenvue Solutions India
• Sreyssha George - Managing Director & Partner, Boston Consulting Group
• Suraj Chettri - VP, Head of HR - Airbus India & South Asia & Head of Site
- Bangalore , Airbus

 Moderator
• Sunil David - IDTC Consultant, Ex- Regional IOT Director, AT&T India, AT&T India (ex)

Speaker
• Ranganath Sadasiva - Chief Technology Officer, Hewlett Packard Enterprise

Moderator
• Sanjoy Dey - Partner - Enterprise Risk, Deloitte India

Speakers
• Pawan Sachdeva - Managing Director-Digital & Health Services Platform - Carelon Global
Solutions India
• Jinya Suzuki - Chief Executive Officer - MUFG
• Pancham Taneja - Country Head - Delta Capita
• Rishi Nayar - SVP R&D and Country Head - Ellucian

 Moderator
• Manish Kumar Sinha - Founder & CEO - Zamun

Speaker
• Aneelkumar Savalagi - Global Chapter Leader - ICSS, Global DD&T
(Data, Digital & Technology) - Enterprise Risk, Takeda

Moderator
• Prashant Rallabandi - Partner, Grant Thorton LLP

Speakers
• Pradeep Rao - Director and Chief Architect, Cyber Security and Resiliency
• Alok Kothari - Managing Director - Netskope
• Vasanthi Ramesh- Managing Director & VP Engineering - NetApp
• Srinivas Mandyam - GCC Capability Area Lead - ANZ
• Khushbu Jain - Partner at Ark Legal | Advocate - Supreme Court of India

* Agenda is work in progress and subject to changes

Speakers

Rajneesh Mittal

National Vertical Head – GCC, Airtel Business

Girish Menon

Managing Director – Global Head of SSCC, HSBC

Sathish Srinivasan

Managing Director & CTO at BNP Paribas

Yatish Shivaprasad

Managing Director & Societe Generale | Global Leader

Pawan Sachdeva

Managing Director – Digital and Health Services Platform, Carelon Global Solutions

Alok Kothari

Managing Director at Netskope

Jinya Suzuki

Chief Executive Officer, MUFG

Dr. Rajesh Puneyani

Vice President & Managing Director, Kenvue Solutions India

Sanjoy Dey

Partner – Enterprise Risk
Deloitte India

Sanjay Dora

Chief Executive Officer, Sansovi by Goodworks

Pancham Taneja

Country Head at Delta Capita

Suraj Chettri

VP, Head of HR – Airbus India & South Asia & Head of Site – Bangalore, Airbus India

Jaspreet Singh

Partner – Cyber and Clients and Markets Leader, Grant Thornton LLP

Kopal Sarin Raj

India CIO – VP IT, Wabtec Corporation

Ranganath Sadasiva

Chief Technology Officer, Hewlett Packard Enterprise

Prateek Kapoor

Senior Director, S&P Global Inc.

Aneelkumar Savalagi

Director, Global Chapter Leader, ICC(Innovation Capability Centre), India | Takeda

Sunil David

Digital Technology Consultant

Khushbu Jain

Partner at Ark Legal | Advocate, Supreme Court of India

Rishi Nayar

SVP R&D and India Country Head, Ellucian

Vasanthi Ramesh

Managing Director & VP Engineering, NetApp 

Sreyssha George

Managing Director & Partner, Boston Consulting Group

Industries In Focus

Manufacturing

Media & Publishing

IT

Real Estate

BFSI

E-Commerce

Foods & Bevarages

Pharma & Healthcare

Who Should Attend

Chief Executive Officer

Chief Information Officer

Chief Technology Officer

Chief Digital Officer

Chief Customer Experience Officer

Chief Information Security Officer​

Top Government Administrator

Managing Director

Country Head

Industry leaders

A Preview of What’s to Come

Knowledge Sharing

Unlock actionable insights and expertise from industry leaders in the GCC space.

Thought Leadership

Explore groundbreaking ideas shaping the future of industries and opportunities navigating the future of GCCs.

Talent Development

Gain strategies to nurture and empower the workforce of skilled professionals for GCCs.

Innovation & Transformation

Discover cutting-edge trends driving business evolution in the GCC landscape.

Networking and Collaboration

Forge meaningful connections to foster growth and partnerships among GCC leaders and professionals.

Digitalization & Technology Integration

Explore how emerging technologies are transforming GCC operations and driving business efficiencies.

GCC Converge and Awards 2025

The primary focus of the GCC Converge Summit and Awards 2025 is to explore the evolving role of GCCs in India and beyond, emphasizing their potential to foster innovation, drive digital transformation, and build sustainable business practices. With a spotlight on collaboration, talent development, and the strategic use of emerging technologies, the summit will delve into how GCCs can navigate regulatory changes, capitalize on market trends, and play a pivotal role in shaping the future of global businesses. The summit will feature a one-day event packed with interactive sessions, expert-led discussions, and valuable networking opportunities. The highlight of the event will be the GCC Excellence Awards, which will recognize outstanding achievements in categories.

The highlight of the event will be the GCC Excellence Awards, which will recognize outstanding achievements in categories such as:

GCC Leader of the Year

GCC Leader of the Year

GCC Changemaker of the Year

GCC Changemaker of the Year

GCC Visionary Excellence Award

GCC Visionary Excellence Award

GCC Impact Leadership Award

GCC Impact Leadership Award

GCC Innovation Pioneer Award

GCC Innovation Pioneer Award

Partners

Co-presenting Partner

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Premium Partner

Gold Partner

Exhibitor

Why Partner with Us

Partnering with the GCC Converge Summit and Awards 2025 offers companies the unique opportunity to showcase their expertise, engage with industry leaders, and elevate their brand in front of an influential audience. Sponsoring the event will provide:

Brand Visibility: Extensive exposure to decision-makers and industry leaders.

Thought Leadership: The chance to present your company’s innovative solutions and expertise to a highly engaged audience.

Networking Opportunities: Connect with top executives, government officials, and GCC leaders to build meaningful relationships.

Media Coverage: Benefit from extensive media promotion across The Mainstream’s platforms and partners.

Locations

NCR

NCR, India

20th June, 2025

01:30 PM Onwards (Asia/Kolkata)

Pune

Pune, India

01st August, 2025

01:30 PM Onwards (Asia/Kolkata)

Hyderabad

Hyderabad, India

10th October, 2025

01:30 PM Onwards (Asia/Kolkata)

Bengaluru

Bengaluru, India

06th March, 2025

01:30 PM Onwards (Asia/Kolkata)

Registration Closed

©2025. The Mainstream All Rights Reserved.

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