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“A Decade of Renaissance”
Connectivity, Growth & Sustainability
Overview
The GCC Converge Summit and Awards 2025, organized by The Mainstream, is a groundbreaking event focused on the future of Global Capability Centres (GCCs) in India. Taking place in Bangalore, Hyderabad, and New Delhi, this summit will unite top industry leaders, policymakers, and stakeholders to explore the evolution of GCCs and their role in driving innovation, collaboration, and long-term growth. The event will feature insightful keynote speeches, panel discussions, and fireside chats centered around the latest trends, emerging technologies, and the evolving regulatory landscape. Following the summit, the prestigious GCC Excellence Awards will recognize outstanding achievements within the GCC community.
Insights into the Current GCC Landscape in India
The landscape of Global Capability Centres (GCCs) in India has undergone a remarkable transformation over the past two decades, evolving from traditional back-office support functions to key strategic hubs of innovation, digital transformation, and growth. India currently hosts more than 2,050 GCCs, with over 1400 unique centers catering to a broad range of industries, from technology to finance, pharmaceuticals, automotive, and more.
Approximately 800-900 active GCCs in India are playing an integral role in global business operations, with many of these centers holding significant decision-making power within their parent organizations. These centers employ thousands of professionals and contribute to critical business functions such as R&D, innovation, and digital transformation. Today, GCCs are not merely about cost-saving and operational efficiency; they have evolved into drivers of innovation and business transformation. By integrating technologies such as AI, cloud computing, and automation into their operations, GCCs are helping organizations navigate complex challenges like digital disruption and market volatility. Moreover, a growing focus on sustainability and Environmental, Social, and Governance (ESG) practices is prompting many GCCs to rethink their strategies for long-term growth and responsibility.
Theme: "A Decade of Renaissance” Renewal, Growth & Transformation
The theme for GCC Converge Summit and Awards 2025 is “A Decade of Renaissance” , Connectivity, Growth & Sustainability” This theme reflects the ambition of the summit to push boundaries and inspire GCCs to redefine their strategies, embrace disruptive technologies, and collaborate for greater business success. It underscores the need for a forward-thinking approach that combines operational excellence with technology innovation to drive long-term growth and sustainability.
Cities
Speakers
Delegates
Partners
The GCC Converge Summit & Awards 2025
The GCC Converge Summit and Awards 2025, organized by The Mainstream, is a groundbreaking event focused on the future of Global Capability Centres (GCCs) in India. Taking place in Bangalore, Hyderabad, and New Delhi, this summit will unite top industry leaders, policymakers, and stakeholders to explore the evolution of GCCs and their role in driving innovation, collaboration, and long-term growth. The event will feature insightful keynote speeches, panel discussions, and fireside chats centered around the latest trends, emerging technologies, and the evolving regulatory landscape. Following the summit, the prestigious GCC Excellence Awards will recognize outstanding achievements within the GCC community.
Agenda
Registration and Networking
Introduction & Lamp Lighting Ceremony
Welcome Address by Khushbu Soni, Founder & Chief Editor, The Mainstream
Industry Keynote : Govt Incentives & Policies
- Govt Incentives for GCC to setup operations and increase employment growth in India.
- The ability to align with socio-political shifts and regulatory policies.
Sponsor Presentation : The Shift from Cost to Value
Understanding how GCCs can transition from being cost-saving entities to centres of innovation, quality, and efficiency. – CONNECTIVITY & Quality Infrastructure
Panel Discussion: Driving Innovation: Leveraging Digital Transformation for Competitive GCC Operations
Leveraging Datacentre, cloud, CPAAS, Contact centre, to enhance GCC operations and stay competitive. Focus on robust data driven decision making capabilities.
Sponsor Presentation: Securing the Future: Building Resilient Cybersecurity Frameworks for GCCs
(Discussing the importance of cybersecurity in protecting data and systems in GCC operations)
Fireside Chat: Future-Ready GCCs: Strategies for Talent Optimization and Upskilling
Strategies for attracting, retaining, and developing top talent to ensure GCCs are future-ready
Dialogue Chat: Sustainability at the Core: How GCCs Can Integrate ESG into Business Strategies
Networking Break
Sponsor Presentation: Taxes & Finance
Focus on tax incentives, financial structures, and optimizing cost efficiency for GCCs.
Panel Discussion: Balancing Cost Efficiency with Operational Resilience in a Volatile Global Economy
Strategies to optimise cost without comprising service delivery, driven by macroeconomic challenges and global inflationary pressure. Emphasis on diversifying operations across multiple geos to mitigate risks
Fireside Chat: Redefining Workspaces: The Evolution of Coworking and Office Spaces
- Exploring how coworking spaces and innovative office designs are transforming workplace dynamics for GCCs.
- The role of flexibility, technology, and collaboration in driving productivity and employee satisfaction.
Panel Discussion : Fortifying GCC Operations: Best Practices for Cybersecurity Resilience/ Next-Gen Cybersecurity: Strengthening GCC Infrastructure Against Emerging Threats
Awards
Closing Remarks & Future Outlook
Networking Dinner & Cocktail
* Agenda is work in progress and subject to changes
Registration and Networking
Introduction & Lamp Lighting Ceremony
Welcome Address by Khushbu Soni, Founder & Chief Editor, The Mainstream
Industry Keynote : Govt Incentives & Policies
- Govt Incentives for GCC to setup operations and increase employment growth in India.
- The ability to align with socio-political shifts and regulatory policies.
Partner Presentation by Airtel Business
Panel Discussion:
Driving Innovation: Leveraging Digital Transformation for
Competitive GCC Operations
Partner Presentation by Hitachi Vantara
Fireside Chat: Future-Ready GCCs: Strategies for Talent
Optimization and Upskilling
Dialogue Chat: Sustainability at the Core: How GCCs Can Integrate ESG into Business Strategies
Networking Break
Sponsor Presentation: Taxes & Finance
Parallel Roundtable by Hitachi Vantara
Panel Discussion: Balancing Cost Efficiency with Operational
Resilience in a Volatile Global Economy
Panel Discussion : Fortifying GCC Operations: Best Practices for Cybersecurity Resilience/ Next-Gen Cybersecurity: Strengthening GCC Infrastructure Against Emerging Threats
Panel Discussion:
Fortifying GCC Operations: Best Practices for
Cybersecurity Resilience
Awards
Closing Remarks & Future Outlook
Networking Dinner & Cocktail
Registration and Networking
Introduction & Lamp Lighting Ceremony
Welcome Address by Khushbu Soni, Founder & Chief Editor, The Mainstream
Keynote: Empower Your GCC: Drive Value through Strategic Partnerships Rajneesh Mittal - National Head - GCC Vertical, Airtel Business |
Panel Discussion: Driving Innovation: Leveraging Digital Transformation for Competitive GCC Operations
Moderator
Rajneesh Mittal - National Head - GCC Vertical, Airtel Business
Speakers
Yatish Shivaprasad - Managing Director, Societe General Global Solutions Limited
Girish Menon - Managing Director-Global Head of SSCC, HSBC
Sathish Srinivasan - Managing Director & CTO, BNP Paribas
Rajiv Onat - India Head, Digital Technology and Engineering, Regeneron
Prateek Kapoor - Senior Director, S&P Global
Moderator
• Sanjay Dora - Chief Executive Officer, Sansovi by Goodworks
Speakers
• Rajesh Punyeni - Vice President & Managing Director - Kenvue Solutions India
• Sreyssha George - Managing Director & Partner, Boston Consulting Group
• Suraj Chettri - VP, Head of HR - Airbus India & South Asia & Head of Site
- Bangalore , Airbus
Networking Break
Moderator
• Sunil David - IDTC Consultant, Ex- Regional IOT Director, AT&T India, AT&T India (ex)
Speaker
• Ranganath Sadasiva - Chief Technology Officer, Hewlett Packard Enterprise
Moderator
• Sanjoy Dey - Partner - Enterprise Risk, Deloitte India
Speakers
• Pawan Sachdeva - Managing Director-Digital & Health Services Platform - Carelon Global
Solutions India
• Jinya Suzuki - Chief Executive Officer - MUFG
• Pancham Taneja - Country Head - Delta Capita
• Rishi Nayar - SVP R&D and Country Head - Ellucian
Moderator
• Manish Kumar Sinha - Founder & CEO - Zamun
Speaker
• Aneelkumar Savalagi - Global Chapter Leader - ICSS, Global DD&T
(Data, Digital & Technology) - Enterprise Risk, Takeda
Moderator
• Prashant Rallabandi - Partner, Grant Thorton LLP
Speakers
• Pradeep Rao - Director and Chief Architect, Cyber Security and Resiliency
• Alok Kothari - Managing Director - Netskope
• Vasanthi Ramesh- Managing Director & VP Engineering - NetApp
• Srinivas Mandyam - GCC Capability Area Lead - ANZ
• Khushbu Jain - Partner at Ark Legal | Advocate - Supreme Court of India
Awards Ceremony
Awards Ceremony
Closing Note & Future Outlook
* Agenda is work in progress and subject to changes
Speakers
Shri. Jaspal Singh
Special Comissioner, Delhi Police
Khushbu Soni
Founder & Chief Editor, The Mainstream
Avinash Deepak
Strategic Advisor
The Mainstream
Aditya Patni
Partner, Khaitan & Co
Aman Malhotra
Global Black Belt – Security & AI, Asia TZ, Microsoft
Amit Bhagat
Global Head of Autonomous Networks- Delivery, Nokia
Amit Choudhary
Vice President – HR Business Leader – Digital Engineering, AI Solutions and Data Management at EXL
Anand Prakash
Senior Director – APAC & Europe Business
Netradyne
Aseem Varshneya
Chief Financial Officer, Atotech an MKS Brand
Dakshdeep Singh
Senior Vice President – Product & Digital Transformation at Peoplestrong
Dipak Chopra
Global Head of Process Excellence
Gaurav Jain
Chief Executive Officer,
AXA
Harish Kukreja
Vice President- Regional Head of Human Resources
Ameriprise Financial Services
Khushbu Jain
Partner at Ark Legal | Advocate, Supreme Court of India
Moderator
Manish Kumar Sinha
Founder & CEO
Zamun
Moderator
Mohit Goel
HEAD FP & A, Carrier India
Moderator
Mukul Gaur
Business Head- North, East and ROI Airtel Business
Moderator
Nandita Sabharwal
Global Head – Business Transformation and Digitization, Ericsson
Rajneesh Mittal
National Vertical Head – GCC, Airtel Business
Sandeep Shrivastava
Chief Sustainability Officer, Indorama Corporation
Siddhartha Kaul
Head of Growth Vertical, India
Genesys
Smita Negi
Head of Country Cluster IT- South Asia, Bayer
Some Nath Kundu
Senior Cybersecurity Officer- Greater India & CISO Lauritz Knudsen, Schneider Electric
Sudeep Majumdar
Sr Vice President & Country Head HR DIC INDIA LIMITED
Sushant Bhushan
Head of India Business Centre
Circle K
Swati Anuj Arya
VP | Business Information Security Officer (BISO) S&P Global
Vaibhav Deshpande
Group Vice President,
Coforge
Rajneesh Mittal
National Vertical Head – GCC, Airtel Business
Girish Menon
Managing Director – Global Head of SSCC, HSBC
Sathish Srinivasan
Managing Director & CTO at BNP Paribas
Yatish Shivaprasad
Managing Director & Societe Generale | Global Leader
Pawan Sachdeva
Managing Director – Digital and Health Services Platform, Carelon Global Solutions
Alok Kothari
Managing Director at Netskope
Jinya Suzuki
Chief Executive Officer, MUFG
Dr. Rajesh Puneyani
Vice President & Managing Director, Kenvue Solutions India
Sanjoy Dey
Partner – Enterprise Risk
Deloitte India
Sanjay Dora
Chief Executive Officer, Sansovi by Goodworks
Pancham Taneja
Country Head at Delta Capita
Suraj Chettri
Jaspreet Singh
Partner – Cyber and Clients and Markets Leader, Grant Thornton LLP
Kopal Sarin Raj
Ranganath Sadasiva
Chief Technology Officer, Hewlett Packard Enterprise
Prateek Kapoor
Senior Director, S&P Global Inc.
Aneelkumar Savalagi
Director, Global Chapter Leader, ICC(Innovation Capability Centre), India | Takeda
Sunil David
Digital Technology Consultant
Khushbu Jain
Partner at Ark Legal | Advocate, Supreme Court of India
Rishi Nayar
SVP R&D and India Country Head, Ellucian
Vasanthi Ramesh
Managing Director & VP Engineering, NetApp
Sreyssha George
Managing Director & Partner, Boston Consulting Group
Industries In Focus
Manufacturing
Media & Publishing
IT
Real Estate
BFSI
E-Commerce
Foods & Bevarages
Pharma & Healthcare
Who Should Attend
Chief Executive Officer
Chief Information Officer
Chief Technology Officer
Chief Digital Officer
Chief Customer Experience Officer
Chief Information Security Officer
Top Government Administrator
Managing Director
Country Head
Industry leaders
A Preview of What’s to Come
Knowledge Sharing
Unlock actionable insights and expertise from industry leaders in the GCC space.
Thought Leadership
Explore groundbreaking ideas shaping the future of industries and opportunities navigating the future of GCCs.
Talent Development
Gain strategies to nurture and empower the workforce of skilled professionals for GCCs.
Innovation & Transformation
Discover cutting-edge trends driving business evolution in the GCC landscape.
Networking and Collaboration
Forge meaningful connections to foster growth and partnerships among GCC leaders and professionals.
Digitalization & Technology Integration
Explore how emerging technologies are transforming GCC operations and driving business efficiencies.
GCC Converge and Awards 2025
The primary focus of the GCC Converge Summit and Awards 2025 is to explore the evolving role of GCCs in India and beyond, emphasizing their potential to foster innovation, drive digital transformation, and build sustainable business practices. With a spotlight on collaboration, talent development, and the strategic use of emerging technologies, the summit will delve into how GCCs can navigate regulatory changes, capitalize on market trends, and play a pivotal role in shaping the future of global businesses. The summit will feature a one-day event packed with interactive sessions, expert-led discussions, and valuable networking opportunities. The highlight of the event will be the GCC Excellence Awards, which will recognize outstanding achievements in categories.
The highlight of the event will be the GCC Excellence Awards, which will recognize outstanding achievements in categories such as:
GCC Leader of the Year
GCC Leader of the Year
GCC Changemaker of the Year
GCC Changemaker of the Year
GCC Visionary Excellence Award
GCC Visionary Excellence Award
GCC Impact Leadership Award
GCC Impact Leadership Award
GCC Innovation Pioneer Award
GCC Innovation Pioneer Award
Partners
Presenting Partner - All Cities
Delhi | Pune | Hyderabad | Bengaluru - Finale
Delhi
Delhi
Delhi
Delhi
Pune
Pune | Hyderabad | Bengaluru - Finale
Hyderabad
Bengaluru
Bengaluru
Bengaluru
Why Partner with Us
Partnering with the GCC Converge Summit and Awards 2025 offers companies the unique opportunity to showcase their expertise, engage with industry leaders, and elevate their brand in front of an influential audience. Sponsoring the event will provide:
Brand Visibility: Extensive exposure to decision-makers and industry leaders.
Thought Leadership: The chance to present your company’s innovative solutions and expertise to a highly engaged audience.
Networking Opportunities: Connect with top executives, government officials, and GCC leaders to build meaningful relationships.
Media Coverage: Benefit from extensive media promotion across The Mainstream’s platforms and partners.
