“A Decade of Renaissance”
Connectivity, Growth & Sustainability
Overview
The GCC Converge Summit and Awards 2025, organized by The Mainstream, is a groundbreaking event focused on the future of Global Capability Centres (GCCs) in India. Taking place in Bangalore, Hyderabad, and New Delhi, this summit will unite top industry leaders, policymakers, and stakeholders to explore the evolution of GCCs and their role in driving innovation, collaboration, and long-term growth. The event will feature insightful keynote speeches, panel discussions, and fireside chats centered around the latest trends, emerging technologies, and the evolving regulatory landscape. Following the summit, the prestigious GCC Excellence Awards will recognize outstanding achievements within the GCC community.
Insights into the Current GCC Landscape in India
The landscape of Global Capability Centres (GCCs) in India has undergone a remarkable transformation over the past two decades, evolving from traditional back-office support functions to key strategic hubs of innovation, digital transformation, and growth. India currently hosts more than 2,050 GCCs, with over 1400 unique centers catering to a broad range of industries, from technology to finance, pharmaceuticals, automotive, and more.
Approximately 800-900 active GCCs in India are playing an integral role in global business operations, with many of these centers holding significant decision-making power within their parent organizations. These centers employ thousands of professionals and contribute to critical business functions such as R&D, innovation, and digital transformation. Today, GCCs are not merely about cost-saving and operational efficiency; they have evolved into drivers of innovation and business transformation. By integrating technologies such as AI, cloud computing, and automation into their operations, GCCs are helping organizations navigate complex challenges like digital disruption and market volatility. Moreover, a growing focus on sustainability and Environmental, Social, and Governance (ESG) practices is prompting many GCCs to rethink their strategies for long-term growth and responsibility.
Theme: "A Decade of Renaissance” Renewal, Growth & Transformation
The theme for GCC Converge Summit and Awards 2025 is “A Decade of Renaissance” , Connectivity, Growth & Sustainability” This theme reflects the ambition of the summit to push boundaries and inspire GCCs to redefine their strategies, embrace disruptive technologies, and collaborate for greater business success. It underscores the need for a forward-thinking approach that combines operational excellence with technology innovation to drive long-term growth and sustainability.
Cities
Speakers
Delegates
Partners
The GCC Converge Summit & Awards 2025
The GCC Converge Summit and Awards 2025, organized by The Mainstream, is a groundbreaking event focused on the future of Global Capability Centres (GCCs) in India. Taking place in Bangalore, Hyderabad, and New Delhi, this summit will unite top industry leaders, policymakers, and stakeholders to explore the evolution of GCCs and their role in driving innovation, collaboration, and long-term growth. The event will feature insightful keynote speeches, panel discussions, and fireside chats centered around the latest trends, emerging technologies, and the evolving regulatory landscape. Following the summit, the prestigious GCC Excellence Awards will recognize outstanding achievements within the GCC community.
Agenda
Registration and Networking
Introduction & Lamp Lighting Ceremony
Welcome Address by Khushbu Soni, Founder & Chief Editor, The Mainstream
Industry Keynote : Govt Incentives & Policies
- Govt Incentives for GCC to setup operations and increase employment growth in India.
- The ability to align with socio-political shifts and regulatory policies.
Sponsor Presentation : The Shift from Cost to Value Understanding how GCCs can transition from being cost-saving entities to centres of innovation, quality, and efficiency. – CONNECTIVITY & Quality Infrastructure
Panel Discussion: Driving Innovation: Leveraging Digital Transformation for Competitive GCC Operations
Leveraging Datacentre, cloud, CPAAS, Contact centre, to enhance GCC operations and stay competitive. Focus on robust data driven decision making capabilities.
Sponsor Presentation: Securing the Future: Building Resilient Cybersecurity Frameworks for GCCs
(Discussing the importance of cybersecurity in protecting data and systems in GCC operations)
Fireside Chat: Future-Ready GCCs: Strategies for Talent Optimization and Upskilling
Strategies for attracting, retaining, and developing top talent to ensure GCCs are future-ready
Dialogue Chat: Sustainability at the Core: How GCCs Can Integrate ESG into Business Strategies
Networking Break
Sponsor Presentation: Taxes & Finance
Focus on tax incentives, financial structures, and optimizing cost efficiency for GCCs.
Panel Discussion: Balancing Cost Efficiency with Operational Resilience in a Volatile Global Economy
Strategies to optimise cost without comprising service delivery, driven by macroeconomic challenges and global inflationary pressure. Emphasis on diversifying operations across multiple geos to mitigate risks.
Fireside Chat: Redefining Workspaces: The Evolution of Coworking and Office Spaces
Exploring how coworking spaces and innovative office designs are transforming workplace dynamics for GCCs.
The role of flexibility, technology, and collaboration in driving productivity and employee satisfaction.
Panel Discussion : Fortifying GCC Operations: Best Practices for Cybersecurity Resilience/ Next-Gen Cybersecurity: Strengthening GCC Infrastructure Against Emerging Threats
Awards
Closing Remarks & Future Outlook
Networking Dinner & Cocktail
Registration and Networking
Introduction & Lamp Lighting Ceremony
Welcome Address by Khushbu Soni, Founder & Chief Editor, The Mainstream
Industry Keynote : Govt Incentives & Policies
- Govt Incentives for GCC to setup operations and increase employment growth in India.
- The ability to align with socio-political shifts and regulatory policies.
Sponsor Presentation : The Shift from Cost to Value
Understanding how GCCs can transition from being cost-saving entities to centres of innovation, quality, and efficiency. – CONNECTIVITY & Quality Infrastructure
Panel Discussion: Driving Innovation: Leveraging Digital Transformation for Competitive GCC Operations
Leveraging Datacentre, cloud, CPAAS, Contact centre, to enhance GCC operations and stay competitive. Focus on robust data driven decision making capabilities.
Sponsor Presentation: Securing the Future: Building Resilient Cybersecurity Frameworks for GCCs
(Discussing the importance of cybersecurity in protecting data and systems in GCC operations)
Fireside Chat: Future-Ready GCCs: Strategies for Talent Optimization and Upskilling
Strategies for attracting, retaining, and developing top talent to ensure GCCs are future-ready
Networking Break
Dialogue Chat: Sustainability at the Core: How GCCs Can Integrate ESG into Business Strategies
Panel Discussion: Balancing Cost Efficiency with Operational Resilience in a Volatile Global Economy
Strategies to optimise cost without comprising service delivery, driven by macroeconomic challenges and global inflationary pressure. Emphasis on diversifying operations across multiple geos to mitigate risks.
Fireside Chat: Redefining Workspaces: The Evolution of Coworking and Office Spaces
- Exploring how coworking spaces and innovative office designs are transforming workplace dynamics for GCCs.
- The role of flexibility, technology, and collaboration in driving productivity and employee satisfaction.
Closing Remarks & Future Outlook
Networking High Tea
Registration and Networking
Introduction & Lamp Lighting Ceremony
Welcome Address by Khushbu Soni, Founder & Chief Editor, The Mainstream
Industry Keynote : Govt Incentives & Policies
- Govt Incentives for GCC to setup operations and increase employment growth in India.
- The ability to align with socio-political shifts and regulatory policies.
Sponsor Presentation : The Shift from Cost to Value
Understanding how GCCs can transition from being cost-saving entities to centres of innovation, quality, and efficiency. – CONNECTIVITY & Quality Infrastructure
Panel Discussion: Driving Innovation: Leveraging Digital Transformation for Competitive GCC Operations
Leveraging Datacentre, cloud, CPAAS, Contact centre, to enhance GCC operations and stay competitive. Focus on robust data driven decision making capabilities.
Sponsor Presentation: Securing the Future: Building Resilient Cybersecurity Frameworks for GCCs
(Discussing the importance of cybersecurity in protecting data and systems in GCC operations)
Fireside Chat: Future-Ready GCCs: Strategies for Talent Optimization and Upskilling
Strategies for attracting, retaining, and developing top talent to ensure GCCs are future-ready
Networking Break
Dialogue Chat: Sustainability at the Core: How GCCs Can Integrate ESG into Business Strategies
Panel Discussion: Balancing Cost Efficiency with Operational Resilience in a Volatile Global Economy
Strategies to optimise cost without comprising service delivery, driven by macroeconomic challenges and global inflationary pressure. Emphasis on diversifying operations across multiple geos to mitigate risks.
Fireside Chat: Redefining Workspaces: The Evolution of Coworking and Office Spaces
- Exploring how coworking spaces and innovative office designs are transforming workplace dynamics for GCCs.
- The role of flexibility, technology, and collaboration in driving productivity and employee satisfaction.
Closing Remarks & Future Outlook
Networking High Tea
Registration and Networking
Introduction & Lamp Lighting Ceremony
Welcome Address by Khushbu Soni, Founder & Chief Editor, The Mainstream
Industry Keynote : Govt Incentives & Policies
- Govt Incentives for GCC to setup operations and increase employment growth in India.
- The ability to align with socio-political shifts and regulatory policies.
Sponsor Presentation : The Shift from Cost to Value
Understanding how GCCs can transition from being cost-saving entities to centres of innovation, quality, and efficiency. – CONNECTIVITY & Quality Infrastructure
Panel Discussion: Driving Innovation: Leveraging Digital Transformation for Competitive GCC Operations
Leveraging Datacentre, cloud, CPAAS, Contact centre, to enhance GCC operations and stay competitive. Focus on robust data driven decision making capabilities.
Sponsor Presentation: Securing the Future: Building Resilient Cybersecurity Frameworks for GCCs
(Discussing the importance of cybersecurity in protecting data and systems in GCC operations)
Fireside Chat: Future-Ready GCCs: Strategies for Talent Optimization and Upskilling
Strategies for attracting, retaining, and developing top talent to ensure GCCs are future-ready
Networking Break
Dialogue Chat: Sustainability at the Core: How GCCs Can Integrate ESG into Business Strategies
Panel Discussion: Balancing Cost Efficiency with Operational Resilience in a Volatile Global Economy
Strategies to optimise cost without comprising service delivery, driven by macroeconomic challenges and global inflationary pressure. Emphasis on diversifying operations across multiple geos to mitigate risks.
Fireside Chat: Redefining Workspaces: The Evolution of Coworking and Office Spaces
- Exploring how coworking spaces and innovative office designs are transforming workplace dynamics for GCCs.
- The role of flexibility, technology, and collaboration in driving productivity and employee satisfaction.
Closing Remarks & Future Outlook
Networking High Tea
Industries In Focus
Manufacturing
Media & Publishing
IT
Real Estate
BFSI
E-Commerce
Foods & Bevarages
Pharma & Healthcare
Who Should Attend
Chief Executive Officer
Chief Information Officer
Chief Technology Officer
Chief Digital Officer
Chief Customer Experience Officer
Chief Information Security Officer
Top Government Administrator
Managing Director
Country Head
Industry leaders
A Preview of What’s to Come
Knowledge Sharing
Unlock actionable insights and expertise from industry leaders in the GCC space.
Thought Leadership
Explore groundbreaking ideas shaping the future of industries and opportunities navigating the future of GCCs.
Talent Development
Gain strategies to nurture and empower the workforce of skilled professionals for GCCs.
Innovation & Transformation
Discover cutting-edge trends driving business evolution in the GCC landscape.
Networking and Collaboration
Forge meaningful connections to foster growth and partnerships among GCC leaders and professionals.
Digitalization & Technology Integration
Explore how emerging technologies are transforming GCC operations and driving business efficiencies.
GCC Converge and Awards 2025
The primary focus of the GCC Converge Summit and Awards 2025 is to explore the evolving role of GCCs in India and beyond, emphasizing their potential to foster innovation, drive digital transformation, and build sustainable business practices. With a spotlight on collaboration, talent development, and the strategic use of emerging technologies, the summit will delve into how GCCs can navigate regulatory changes, capitalize on market trends, and play a pivotal role in shaping the future of global businesses. The summit will feature a one-day event packed with interactive sessions, expert-led discussions, and valuable networking opportunities. The highlight of the event will be the GCC Excellence Awards, which will recognize outstanding achievements in categories.
Why Partner with Us
Partnering with the GCC Converge Summit and Awards 2025 offers companies the unique opportunity to showcase their expertise, engage with industry leaders, and elevate their brand in front of an influential audience. Sponsoring the event will provide:
Brand Visibility: Extensive exposure to decision-makers and industry leaders.
Thought Leadership: The chance to present your company’s innovative solutions and expertise to a highly engaged audience.
Networking Opportunities: Connect with top executives, government officials, and GCC leaders to build meaningful relationships.
Media Coverage: Benefit from extensive media promotion across The Mainstream’s platforms and partners.
